Rava Ray

wearable art

Frequently Asked Questions

If you have questions I have not answered in this section feel free to email me. I do my best to respond within 2 days.

ravaray@gmail.com

 

How do I care for my jewelry?

Particularly susceptible to rough handling are sea urchin spines, which are brittle, and small shells. Be gentle with these items. It is also safest to keep your pieces in their boxes away from insects. Sea urchin spines can be oiled to keep an even color.

How long does it take you to make a necklace?

It varies with each necklace. It can take me anywhere from 3 hours to a week to complete one depending on the difficulty of the design and the materials I work with.

If something on my necklace breaks, how do I fix it?

Given the fragile nature of shells and natural fibers it is possible for some part of your jewelry to break, whether from normal wear or by accident. If this happens, send me an email with images of the damaged areas. I will do my best to help you restore your piece. However, keep in mind that supplies used to create your jewelry could no longer be available.

Do you do custom orders?

Yes. It can take as little as a week for me to complete custom orders but up to month if I need to purchase new supplies. You may email me ( ravaray@gmail.com ) or DM me on Instagram to discuss custom orders.

Where do you get your materials from?

When at all possible I source my materials from Tahiti and her outer islands. Some supplies, such as raffia, are imported.

Once shipped, when will my package arrive?

Orders shipped within Hawaii take 1 to 4 days. Mainland orders take approximately 7 days while international shipments may vary.

Can you remake a piece you are sold out of?

It is sometimes but not always possible for me to recreate a piece that is no longer in stock. It all depends on the supplies I have available to work with.