Frequently Asked Questions
If you have questions I have not answered in this section feel free to email me. I do my best to respond within 2 days.
How do I care for my jewelry?
Particularly susceptible to rough handling are sea urchin spines, which are brittle, and small shells. Be gentle with these items. It is also safest to keep your pieces in their boxes away from insects. Sea urchin spines can be oiled to keep an even color.
How long does it take you to make a necklace?
It varies with each necklace. It can take me anywhere from 3 hours to a week to complete one depending on the difficulty of the design and the materials I work with.
If something on my necklace breaks, how do I fix it?
Given the fragile nature of shells and natural fibers it is possible for some part of your jewelry to break, whether from normal wear or by accident. If this happens, send me an email with images of the damaged areas. I will do my best to help you restore your piece. However, keep in mind that supplies used to create your jewelry could no longer be available.
Do you do custom orders?
Yes. It can take as little as a week for me to complete custom orders but up to month if I need to purchase new supplies. You may email me ( ravaray@gmail.com ) or DM me on Instagram to discuss custom orders.
Where do you get your materials from?
When at all possible I source my materials from Tahiti and her outer islands. Some supplies, such as raffia, are imported.
Are your shells sustainably sourced?
When I dive for my shell I do not harvest any that harbor any living creatures, whether they be hermit crabs, snails, or other animals.
Once shipped, when will my package arrive?
If shipped from the United States order generally take 1 to 7 days. Given Tahiti’s remoteness, when shipped from here orders may take around 3 weeks to reach you. Thank you for being patient.
Can you remake a piece you are sold out of?
It is sometimes but not always possible for me to recreate a piece that is no longer in stock. It all depends on the supplies I have available to work with.
Can I wear my necklace in the water?
You may get your necklace wet but be careful if it made with raffia. If it is the raffia may warp while drying. It won’t compromise the integrity of your necklace but will just ‘look’ funny.